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Case studies · Manufacturing · 2011

Assessment, selection, and implementation of an ERP for manufacturing companies

Several manufacturing companies chose and implemented their ERP with AVILA®'s support, starting from a prior assessment of their processes and technology.

companies supported
3
chosen after a prior assessment
ERP

The challenge

Choosing an ERP is a decision a manufacturing company lives with for many years. Yet it's often made based on the most convincing demo, a friend's recommendation, or the price of the first proposal, without first defining what the company actually needs.

The symptoms show up after the contract is signed:

  • Requirements no one wrote down, which the chosen system can't cover without additional development.

  • Production, inventory, or costing processes the ERP forces the company to change without the company having decided to.

  • Vendor proposals that can't be compared, because each one describes a different scope.

  • Implementations that drag on because the company wasn't ready: uncleaned data, unassigned owners, processes nobody agreed on.

Several manufacturing companies came to AVILA® facing exactly this situation, each with its own processes and its own starting point. They needed to choose and launch an ERP with a method that put their needs first and stayed unbiased toward vendors.

The solution

AVILA®'s Business Consulting Unit supported these companies through the selection and implementation of their ERP, starting with a prior assessment. The order was deliberate: understand the company first, then compare systems.

  • Prior assessment. A review of key processes, existing technology, and the organization's readiness for change. This is where the real requirements and the risks to watch come from.

  • Requirements and criteria. A prioritized list of what the ERP must do, with evaluation criteria agreed upon before seeing any demos.

  • Unbiased comparison. The same questions and the same scenarios for every vendor, so proposals are compared on the same scope.

  • Documented decision. A recommendation with its reasoning, so leadership can decide with full information.

  • Implementation support. Guidance to make sure what was agreed during selection holds up when the system is configured and launched.

Choosing with a method doesn't guarantee a problem-free implementation, but it does prevent the problems that start with a poor initial decision.

If your company is about to choose a system, see ERP, CRM, and MRP selection and our organizational and IT assessment.

Services: ERP, CRM and MRP selection · Organizational and IT assessment