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Industries

Every industry, its own process.

Since 2003 we have worked with steelmakers, manufacturers, universities, government, nonprofits, distributors and SMBs. What we learn in each one, we apply to the next.

Experience that crosses industries

AVILA®, a technology and business consulting firm based in Monterrey, Nuevo León, has built systems, apps, websites and consulting projects for organizations in very different industries. We don't specialize in just one because our specialty is something else: understanding how an organization operates and bringing that process into technology. A quality system for a plant and a donations platform for a parish have more in common than you might think: users with different roles, rules that can't be broken, data that has to reconcile and people who need to adopt the tool.

Even so, every industry has its own language, its own standards and its own seasons. That's why we group our experience into four areas, each with its own page.

Manufacturing and heavy industry

This is where much of our experience was born. Since 2004 we have worked with steelmakers, manufacturers and building materials companies: quality management systems, strategic planning with a Balanced Scorecard for each division, value chain mapping before implementing SAP, ERP selection, collaboration and contingency systems, catalog apps and maintenance planning platforms. Learn more in manufacturing and heavy industry.

Education

Universities, schools and cultural institutions need accessible websites, systems for their communities and clear communication with very different audiences: applicants, students, faculty, alumni and donors. We have carried out university website assessments covering UX and WCAG accessibility, built institutional apps and developed platforms for training programs. See education.

Government and nonprofits

For the public sector and for civil society organizations, we have built field platforms for electronic traffic tickets, indicator databases for public accountability, civic engagement apps, websites for associations and online donation platforms. Here, transparency, data security and ease of use for any citizen are not optional. See government and nonprofits.

SMBs, retail and services

Most of our clients are small and midsize businesses that need to grow without multiplying their overhead: quoting tools for the sales force, online stores, websites with technical SEO, Microsoft 365 licensing and support, cloud migrations and maintenance plans. For them, every peso invested in technology has to show up in operations. See SMBs, retail and services.

What we apply in all of them

  • Assessment before proposal. We understand the process, its rules and its users before choosing or building technology; if an existing product does the job, we recommend it. See organizational and IT assessment.

  • Documented processes. A system is only as good as the process it automates; that's why we often start with process mapping.

  • Unbiased selection. When the answer is an ERP, a CRM or an MRP, we help you choose it methodically and without ties to any vendor. See ERP and CRM selection.

  • Phased development. When something needs to be built, we do it in short iterations that you test. See custom software.

  • Confidentiality. We present our case studies by industry and never name a client without their permission.

  • Continuity. After delivery, we provide support and security so your investment keeps working.

Don't see your industry?

That's not a problem. We have also worked with companies in healthcare, real estate, food and beverage, foreign trade and professional services, among others. What matters isn't that we know your industry before we start, but that we take the time to understand your operation. That's the first phase of any project with AVILA®. Many of the best solutions we've built came from taking an idea proven in one industry to another: a plant's document control works for a university, and a distributor's quoting tool works for a services company.

01 Case studies

Projects by industry

Steel · 2011

A Balanced Scorecard for each division at a steel company

Two divisions of a steel company turned the corporate strategy into their own Balanced Scorecard, with objectives, measures, and initiatives, supported by AVILA® consulting between 2004 and 2011.

2 divisions with their own Balanced Scorecard · 2004–2011 consulting engagement

Steel · 2006

A Java quality management system for a steel company

A steel company replaced its Lotus Notes platform with a custom quality management system in Java, built over more than 10,000 hours, with 12 core document types and an org chart synchronized with SAP.

10,000+ development hours · 12 core document types

Nonprofits · 2026

A "brick by brick" interactive donation platform to build a church

A parish building a new church has an interactive platform where its community donates bricks, dedicates them, and places them on a virtual wall, plus a website of its own with its own content manager.

Mercado Pago Bricks integrated card payments · 2 languages (Spanish/English)

Building materials · 2025

A web portal and catalog CMS for a ceramic tile manufacturer

A ceramic tile manufacturer runs a web portal developed by AVILA®, with a CMS designed to manage its product catalog, update it in high volume, and serve architects and specifiers.

2013–2025 portal developed and evolved · CMS designed to manage the catalog

See all case studies →

Frequently asked questions

What industries does AVILA® work with?

Mainly manufacturing and heavy industry (steel, manufacturers and building materials), education, government, nonprofits, distribution, retail and services. Since 2003 we have served large companies, institutions and SMBs in Mexico and the United States.

Do you need to know my industry to help me?

It helps, but it isn't essential. Our method starts with an assessment in which we understand your process, your rules and your users. That phase exists precisely so that any project, in any industry, starts from how your organization operates and not from a generic solution.

Why don't you publish your clients' names?

For confidentiality. Many of our projects touch internal processes, sensitive data or strategic information. That's why we present case studies by industry and will only name a client once they give us written authorization.

Do you have experience with quality or government standards?

Yes. We have built quality management systems for the steel industry and we apply MoProSoft, the Mexican process model for the software industry, with which we earned Level 1 certification in 2009. On government projects we have worked with online payments, signatures and encrypted data.

Do you serve companies in the United States?

Yes. AVILA® started in 2003 with IT projects in the southern United States, and between 2006 and 2008 it had a company in San Antonio, Texas. Today we serve our international clients directly, working online and in Spanish or English.

Do you work with small businesses?

Yes. A good share of our clients are SMBs. For them we propose phased projects, starting with what has the greatest impact on operations, and solutions that can be maintained on a reasonable monthly budget, such as Microsoft 365 licenses, easy-to-manage websites or support plans.

How do I get started?

Write to us through contact with a brief description of your organization and the challenge. We'll suggest a first conversation and, if it makes sense, a short assessment that ends with a phased proposal.

Let's talk about your operation.

Tell us how your organization works today and what you want to improve. The first step is understanding.

Schedule a conversation