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Quoting tools, online stores, websites, Microsoft 365, cloud and support for distribution, retail and service companies, with one accountable partner and no paying for what you don't use.
AVILA®, a technology and business consulting firm in Monterrey, Mexico, has served small and midsize businesses in distribution, retail and services across Mexico since 2003. We act as your technology department: Microsoft 365 licensing, cloud, support and security, websites and online stores, quoting tools and internal systems, plus consulting to help you decide before you invest.
A small business rarely has an IT department. Technology gets handled by the owner, an eager employee or an occasional vendor, and it works until it doesn't. The problems we see most often are:
Messy licenses and accounts. Email on personal accounts, licenses bought by different people, and nobody knows who the administrator is.
No backups or security. A phishing email, a stolen laptop or a ransomware attack can shut the business down for days.
Slow quotes. The sales team builds every quote in a spreadsheet, with prices that aren't always current.
An online store still undecided. There are many platforms and they all promise the same thing; choosing wrong gets expensive in fees, migrations and time.
A website that doesn't sell. Outdated, slow or invisible in search, right when customers research online before they call.
Growing without a giant system. A full ERP may be too much; spreadsheets are no longer enough.
Microsoft 365 and Copilot licensing, with the company account in order: domains, users, permissions and business email.
Support plans and IT security, with email-based support, backups and updates, so your technology doesn't depend on one person.
Infrastructure and Azure cloud, including server migrations with a support plan.
Websites, landing pages and e-commerce on WordPress, Shopify or PrestaShop, with technical SEO and optimization for AI assistants.
Quoting tools and internal systems: quoting tools for the sales team, portals and tools built around your process.
Back to Zero, our SaaS to keep the sales team selling, with a free plan for small teams.
We also offer our clients tools to share sensitive information and files securely.
A small business can't afford to get a technology investment wrong. That's why our consulting in technology, processes and business planning starts with the underlying question: what should you do first?
Platform comparisons to choose an online store, CRM or ERP with clear criteria, not hype.
Process mapping for sales, purchasing or customer service, before automating them.
Business plans for a new line, a digital product or an investment.
IT assessments to know what you have, what's missing and what risk you're running.
Since 2012 we've provided Office 365 licensing and long-term support to a distributor, a relationship that continues today. Also in 2012 we built systems, websites and an online store, with support plans, for several companies and associations. Since 2019 we've managed Microsoft Azure and Office 365 for several clients, and in 2025 we migrated a server to Azure with a support plan for an independent professional.
On websites, we built a self-managed WordPress site with SEO in 2015, a responsive website for a consulting firm in 2023 and a WordPress redesign with a chatbot in 2024. In 2026 we compared Wix and Shopify for a nutrition brand and launched its online store, and built a web quoting tool for a company's sales team.
AVILA® is part of AVILAPRO Group, and each company in the group covers a different front for small businesses:
Digital presence, content and social media: tresensocial.
Mentoring and coaching for entrepreneurs and small businesses: GAVIT.
Invoicing, collections, payments and records for your accountant: S01 Servicios.
That way a small business can have one group behind its technology, communications and administration, with a clear owner on each front.
01 Case studies
Building materials · 2013
A ceramic tile manufacturer brought its catalog to an iOS inspiration app, so customers and specialists can explore products and room settings from a mobile device.
Steel · 2011
Two divisions of a steel company turned the corporate strategy into their own Balanced Scorecard, with objectives, measures, and initiatives, supported by AVILA® consulting between 2004 and 2011.
Steel · 2006
A steel company replaced its Lotus Notes platform with a custom quality management system in Java, built over more than 10,000 hours, with 12 core document types and an org chart synchronized with SAP.
Steel · 2010
A multi-plant steel company gained a collaboration system for contingencies and crises, developed by AVILA® using the MoProSoft methodology.
Distribution · 2026
Since 2012, a distribution company has relied on AVILA® for its Office 365 licensing and day-to-day support, and since 2019 for the management of Azure and Office 365 as well.
Government · 2009
A state government agency moved from paper tickets to a central and mobile platform, with handheld capture, signature, encrypted reading and writing of the license chip, GPS, and online payment.
Yes. Since 2003 we've served small and midsize businesses in distribution, retail and services, as well as large companies and institutions. For a small business we act as its technology department: licensing, cloud, support, websites, online stores and internal systems, with one accountable partner. We work from Monterrey for companies in Mexico and the United States.
It's a service plan to maintain your applications and cloud infrastructure: Microsoft 365, your website, your systems, security updates and server backups, with hours for improvements. Requests are submitted by email through our customer support page. The service level depends on the plan you choose and is defined case by case. It doesn't include on-site support or support for users' computers.
Yes. We review which licenses you have, who manages them and which accounts are still active; then we leave the domain, business email, users and permissions organized under the company's name. We have been a Microsoft partner since 2007 and, through our alliance with TD Synnex since 2023, we offer the full Microsoft 365 and Copilot family: we help you choose the right plan.
It depends on your catalog, how you charge and ship, who will manage the store and the total monthly cost, including fees. That's why we run comparisons with written criteria before building; in 2026 we compared Wix and Shopify for a nutrition brand and then launched its store.
It's a web tool that builds quotes with current prices, discounts and terms, instead of scattered spreadsheets. It makes sense when your reps are slow to quote, make pricing mistakes, or leadership doesn't know what's being quoted. In 2026 we built one for a company's sales team.
You don't always need a full ERP. Before recommending one we review your processes, your volume and what you already have; sometimes the answer is to clean up Microsoft 365 and add a small internal system. When an ERP or CRM does make sense, we choose it with our unbiased selection method.
It depends on the service: licenses are paid per user, support plans according to their scope, and development is quoted by scope and phase. We start with a first conversation, free of charge, to understand your business and send you a clear proposal before you commit any budget. Reach out through our contact page.
If the answer is "nobody" or "everybody," let's talk. We'll suggest where to start and what you can expect.