Services · Technology
Microsoft 365 and Copilot licensing
We help you choose, buy, manage and get real value from Microsoft 365 and Copilot licenses: the full product family through TD Synnex, with baseline tenant security and adoption support.
Microsoft 365 licensing is the purchase and management of the subscriptions that give each user email, Teams, OneDrive, SharePoint and the Office apps, and now also the Copilot AI assistant. At AVILA®, a technology firm based in Monterrey, Mexico, we have been a Microsoft partner since 2007 and, through our alliance with TD Synnex since 2023, we offer the full Microsoft 365 and Copilot product family. We also manage Microsoft 365 for our clients: we choose the right plan, configure it and support its day-to-day use.
What does the service include?
License review: we look at how many licenses you have, which types, who uses them and which features you actually take advantage of. It's common to find inactive users, plans more expensive than needed or, the other way around, teams without the protection their information requires.
Plan selection: we recommend a mix of plans based on your organization's size and what each person needs; not every user needs the same license.
Purchasing and renewals: buying any product in the Microsoft 365 and Copilot family through our alliance with TD Synnex, with renewal dates under control.
Tenant administration: adding, removing and changing users, assigning licenses, groups, shared mailboxes, domains, and Teams and SharePoint configuration.
Baseline tenant security: multi-factor authentication (MFA), administrator review, password policies, protection against malicious email, and backups.
Adoption: hands-on training so your team uses Teams, SharePoint, OneDrive and Copilot in their daily work, not just email.
Migrations: moving email and files from other services to Microsoft 365.
Which Microsoft 365 plan does your organization need?
Microsoft offers families of plans with different scopes. Broadly:
Business plans, designed for small and midsize companies, with a per-plan user cap. They range from cloud-only options (email, Teams and storage) to options with desktop apps plus advanced security and device management.
Enterprise plans, for larger organizations or those with stricter compliance, security and analytics requirements.
Frontline plans, for people who work on the plant floor, in stores or in the field and only need access from a phone or a shared computer.
Add-on licenses, such as Copilot, which are layered on top of an eligible base plan.
Microsoft sets each plan's names, prices and contents, and they change over time. That's why we don't recommend a plan out of habit: we start from an assessment of your organization and present a proposal by user profile.
What is Microsoft 365 Copilot, and when is it worth it?
Microsoft 365 Copilot is an AI assistant built into Word, Excel, PowerPoint, Outlook and Teams. It can summarize meetings and email threads, draft documents, analyze data and find information within the files each user already has access to. It's purchased as an add-on license for the users who need it.
Before buying Copilot for the whole organization, we recommend three steps:
Clean up permissions. Copilot respects Microsoft 365 permissions: if a sensitive document is shared with the whole company, Copilot can use it in any user's answers. Reviewing who has access to what is a requirement, not an option.
Pilot with a small group. Choose users whose tasks show clear time savings with Copilot (leadership, sales, administration) and measure actual usage.
Train with real use cases. The value shows up when each person learns to ask Copilot for what they need in their own work, not from a generic demo.
How do we work?
Assessment of the tenant, current licenses and baseline security.
Proposal of plans by user profile and the security adjustments needed.
Purchase or transfer of licenses, without service interruption.
Configuration of security, users, groups, Teams and SharePoint.
Adoption through training by department and ongoing support.
Ongoing administration of new users, departures, renewals and support under a support and security plan.
Experience behind the service
Since 2012 we have managed Office 365 licensing, now Microsoft 365, and provided long-term support for a distribution company; read the long-term licensing and support case study. We have been a Microsoft partner since 2007; since 2019 we have managed Microsoft 365 and Azure for several clients in manufacturing, distribution and services, and in 2023 we added our alliance with TD Synnex, which lets us offer the full Microsoft 365 and Copilot product family. When your organization also needs servers or cloud backups, we handle it through our infrastructure and Azure cloud service. If you want to document your processes in SharePoint, see our process mapping and redesign service.
Benefits
- Pay only for the licenses your organization uses, with the right plan for each profile.
- One provider for purchasing, renewing and managing Microsoft 365.
- Baseline tenant security in place: MFA, reviewed administrators and email protection.
- New users, departures and changes handled without depending on one person in-house.
- A team that makes the most of Teams, SharePoint and Copilot, not just email.
- Copilot adoption with clean permissions and a measurable pilot before scaling.
Frequently asked questions
How much does a Microsoft 365 license cost?
Microsoft sets the price, which depends on the plan, the commitment term and the billing option, and it changes over time. That's why we quote using the prices in effect at the time of purchase and show you the total by user profile. A license review often turns up savings from inactive licenses or plans that are higher than needed.
Can I move my current licenses to AVILA® without losing email or files?
Yes. Changing your licensing provider doesn't move your data: email, files and users stay in the same Microsoft 365 tenant. We coordinate the transfer or the purchase of new subscriptions to line up with your current expiration dates, so there's no service interruption.
What do I need to use Microsoft 365 Copilot?
An eligible Microsoft 365 base license, the Copilot add-on license for each user who will use it and, above all, clean permissions in SharePoint, OneDrive and Teams, because Copilot answers with the information each user can access. We recommend starting with a small pilot, training with real use cases and measuring usage before expanding.
Can Copilot see my company's confidential information?
Copilot only uses information that the user asking already has access to in Microsoft 365. The risk isn't Copilot itself but misconfigured permissions: folders shared with the whole organization or sites with no owner. Before turning it on, we review those permissions so each person only sees what they should.
What is baseline tenant security?
It's the minimum set of settings every Microsoft 365 tenant should have: multi-factor authentication for all users, few administrators with separate accounts, protection against malicious email, alerts for suspicious sign-ins and a backup plan. It doesn't replace a full security strategy, but it closes the doors behind many of the most common incidents.
Which Microsoft 365 and Copilot products can you sell me?
The full family. Through our alliance with TD Synnex we offer Microsoft 365 Business, Enterprise and Frontline plans, Copilot licenses, and the security, compliance and storage add-ons that sit on top of them. We quote using Microsoft's current prices at the time of purchase. Our service focuses on licenses and their administration: we don't sell computer hardware.
Do you work with companies outside Monterrey?
Yes. Microsoft 365 administration is done online, so we serve organizations anywhere in Mexico and in the United States. Training can be delivered remotely over Teams or at your offices when that works better. Reach out through our contact page to start with a review of your licenses.
Case studies with this service
Distribution · 2026
Office 365 licensing and long-term support for a distribution company
Since 2012, a distribution company has relied on AVILA® for its Office 365 licensing and day-to-day support, and since 2019 for the management of Azure and Office 365 as well.