Services · Technology
Infrastructure and Azure cloud
We manage your organization's infrastructure on Microsoft Azure and hosting: servers, domains, SSL certificates, virtualization, migrations and backups, with a single technical owner and a support plan.
Cloud infrastructure is the set of servers, networks, storage and services that run an organization's systems and websites, rented from a provider such as Microsoft Azure instead of bought and maintained on site. At AVILA®, a technology firm based in Monterrey, Mexico, we manage Azure, hosting, domains, SSL certificates and backups for our clients, and since 2019 we have managed Azure and Office 365 for several organizations.
What does the service include?
Microsoft Azure: design, setup and management of virtual machines, databases, storage, networking and backups in your own subscription.
Migrations: moving physical servers, virtual servers or websites from another provider to Azure or to managed hosting, with a cutover plan that keeps downtime to a minimum.
Hosting and servers: shared or dedicated hosting for websites and web apps, with the web server, PHP, database and email configuration each system needs.
Domains and DNS: registration, renewal and management of domains, DNS records, email and service verification for platforms such as Microsoft 365.
SSL certificates: issuance, installation and renewal so your sites and systems always load over an encrypted connection.
Virtualization: consolidating servers into virtual machines that are easier to back up, move and scale.
Backup and recovery: managed backup as an Acronis partner since 2008, with an automated backup policy, restore tests and a plan to get operations running again after a failure. To protect your servers we add managed antivirus and security audits through our support plans and security service.
Monitoring and maintenance: operating system and software updates, capacity reviews and alerts.
When does it make sense to move to the cloud?
The cloud isn't the answer to everything, but a migration is worth reviewing when:
The office server is nearing the end of its life and replacing it means a large purchase.
A power, internet or hardware failure at the office brings the whole company to a halt.
Your team works from several locations or remotely and needs secure access to its systems.
Backups depend on someone remembering to run them, or nobody has ever tested a restore.
You have usage peaks (month-end close, sales seasons) and today you buy capacity that sits idle the rest of the year.
Sometimes an on-site server still makes sense: industrial equipment connected on the plant floor, unreliable internet connections, or specific requirements from a software vendor. We review it with you, and if the cloud isn't the right fit, we'll tell you. When the decision affects your entire IT architecture, the place to start is an organizational and IT assessment.
How do we run an Azure migration?
Inventory. Which servers, applications, databases, users and dependencies exist today, and who uses them.
Design and cost. We propose the Azure architecture (machine sizes, storage, networking, backups) and estimate the monthly consumption cost, so you can compare it with your current setup before deciding.
Preparation. We create the subscription or use yours, and configure networking, access security and backups.
Test. We migrate a copy, test it with your users and measure performance.
Cutover. We move operations during an agreed window, usually after business hours, with a rollback plan in case something fails.
Stabilization and support plan. We stay close during the first weeks and leave the infrastructure under a support and security plan.
In 2025 we migrated a client's server to Azure and placed it under a support plan, using this same method.
What do we take care of?
Cost under control: in the cloud you pay for what you consume, so we size resources using real data, shut down what isn't used and review the bill with you. Security: multi-factor authentication for access, least-privilege permissions for every administrator, networks closed by default and encryption. Ownership: the subscription, domains and backups are in your organization's name; we manage them with the permissions you grant us. Documentation: a living inventory of what exists, where it lives and how to recover it.
Experience behind the service
In 2012 we provided infrastructure support and hosting administration for a telecommunications company. Since 2019 we have managed Azure and Office 365 for several clients in manufacturing, distribution and services. In 2025 we handled domains, SSL certificates, dedicated hosting and online catalog maintenance for several clients. We also host the SaaS products we develop, such as the 3es.mx link shortener and our own Back to Zero.
Infrastructure goes hand in hand with Microsoft 365 and Copilot licensing and custom software and web apps: one team is accountable for the system, the server and the licenses.
Benefits
- A single technical owner for servers, cloud, domains, certificates and backups.
- Business continuity that doesn't depend on an office server or a single internet connection.
- Automated, tested backups with a documented recovery plan.
- A monthly cost sized with real data and reviewed with you.
- Subscription, domains and data held in your organization's name.
- Planned migrations with a test run and a rollback plan.
Frequently asked questions
How much does it cost to run my servers on Microsoft Azure?
Azure charges for consumption: virtual machine size, storage, data transfer and add-on services. Before migrating, we estimate the monthly cost with Microsoft's pricing calculator and real data from your operation, so you can compare it with what you spend today on hardware, power and maintenance. Management fees are added on top and defined in the support plan.
How much downtime does a migration involve?
It depends on data volume and the number of systems. We schedule the cutover for an agreed window, usually after business hours, once a full copy has been tested in Azure. The goal is for users to work normally on the new infrastructure the next morning. There is always a plan to roll back to the previous server if something fails.
Will the Azure subscription be in my company's name?
Yes, and we recommend it. The subscription, domains and backups should belong to your organization; we manage them with permissions you grant and can revoke at any time. If you already have a subscription, we work within it; if not, we create one in your company's name.
Can you manage domains and SSL certificates for a site built by another vendor?
Yes. We can take over management of domains, DNS, SSL certificates and hosting for sites built by other providers. We start with an inventory of what exists, where it's registered and in whose name, so your organization regains control of its digital assets and doesn't depend on a single person.
Which is better for my website: shared hosting, dedicated hosting or Azure?
It depends on traffic, the type of system and your budget. A corporate website usually runs well on good managed hosting; a web app with many users or sensitive data may need a dedicated server or Azure. We recommend the simplest option that meets the performance and security your case requires.
How do you make sure backups actually work?
A backup is only useful if it can be restored. We set up automated backups with the frequency and retention your operation needs, keep copies off the main server, and run periodic restore tests. The recovery plan is documented: what gets restored first, how long it takes and who makes the call.
Can you also manage Microsoft 365?
Yes. We manage Microsoft 365 alongside Azure: users, licenses, email, Teams, SharePoint and tenant security. We have also been a Microsoft partner since 2007 and, through our alliance with TD Synnex since 2023, we can handle license purchasing and renewals. See Microsoft 365 and Copilot licensing.
Case studies with this service
Distribution · 2026
Office 365 licensing and long-term support for a distribution company
Since 2012, a distribution company has relied on AVILA® for its Office 365 licensing and day-to-day support, and since 2019 for the management of Azure and Office 365 as well.
Building materials · 2025
A web portal and catalog CMS for a ceramic tile manufacturer
A ceramic tile manufacturer runs a web portal developed by AVILA®, with a CMS designed to manage its product catalog, update it in high volume, and serve architects and specifiers.