Case studies · Manufacturing · 2024
A SaaS platform for maintenance plans with dashboards for an industrial maintenance services company
A company that provides industrial maintenance services runs a SaaS platform to manage the maintenance plans for its customers' plants and track them on dashboards.
- cloud maintenance plans with dashboards
- SaaS
The challenge
In an industrial plant, planned maintenance is what separates stable operations from constant firefighting. A maintenance plan defines which equipment gets inspected, which tasks are performed, how often, and who is responsible. The problem usually isn't creating the plan, but sustaining it over time.
For a company that provides industrial maintenance services, that challenge plays out at its customers' plants: each one has its own equipment, plans, and owners, and the company has to deliver, and prove what it delivered, at all of them.
When plans live in spreadsheets and loose documents, the same symptoms appear:
Each plant served keeps its plan in a different format, making them hard to compare.
No one can see at a glance which tasks are on track and which have fallen behind.
The information depends on one or two people and is lost when they change roles.
Reports for leadership or for each customer are put together by hand every month.
When you serve several plants, the challenge multiplies: you need the same method for all of them, with each plant's information available to whoever needs it, when they need it.
The solution
In 2024, AVILA® developed for this maintenance services company a SaaS platform for the maintenance plans of the plants it serves, with dashboards. As a cloud service, the platform runs in the browser, with nothing to install at each plant, and brings together in one place information that used to be scattered.
What was built:
Maintenance plans on a single platform. Each plant's plans are recorded with the same structure, so everyone works with a shared method.
Dashboards. Tracking views that show how each plan is going without building reports by hand.
SaaS architecture. A single cloud application for the plants, updated in one place.
Building the platform as SaaS from the start makes it possible to add plants, including those of new customers, without rebuilding the system and to improve the application for everyone at once. It's the same approach AVILA® uses to develop its own cloud products.
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