AVILA®, a technology and business consulting firm in Monterrey, Mexico, has built platforms for government, civic organizations and nonprofits in Mexico since 2007. We've delivered electronic traffic tickets with online payment, indicator databases for public accountability, civic engagement apps, donation platforms and websites for associations, always with security, traceability and protected data.
What challenges do we see in government?
A government agency serves every citizen, on an annual budget, under strict procurement rules and with a duty to be accountable. The challenges that come up most often are:
Field work without reliable connectivity. Inspectors, officers and crews capture information on the street and must deliver it complete and verifiable.
Online payments and services. Citizens expect to pay and file without lines, and the agency needs to reconcile every payment with its record.
Security and traceability. Every action must be logged: who did it, when and from where.
Personal data. Mexico's public sector is bound by the General Law on the Protection of Personal Data Held by Obligated Parties, with privacy notices and access controls.
Continuity across administrations. Systems have to survive a change of government: source code, documentation and backups that belong to the institution, not the vendor.
Accessibility. Websites and online services must be usable by everyone, including people with disabilities.
What challenges do we see in nonprofits?
Civil associations, foundations, parishes and civic organizations live a different reality: small teams, rotating volunteers and donors who expect transparency. They need to accept donations online securely, report how every peso is used, keep a website current without an IT department and, more and more, measure progress on their causes with public indicators.
What do we do in technology?
Central and mobile platforms for field operations, with on-device capture, signatures, geolocation and sync with the central system. See custom software and web apps.
Online payments integrated with payment gateways, for public services, fines or donations.
Donation platforms and internal systems for organizations that receive contributions or run programs.
Indicator databases and dashboards to track goals and commitments in public.
Mobile apps for civic engagement, events and services.
Websites that are accessible and easy to manage, with a UX and accessibility assessment when the site already exists.
Support plans and IT security, so the platform keeps running years after launch.
What do we do in consulting?
Our consulting covers technology, processes and business planning. In the public and social sectors we apply it to map services before digitizing them, define indicators and targets with the Balanced Scorecard, prepare the technical requirements for a procurement, and assess an organization's IT situation before it invests.
Our experience
Between 2007 and 2009 we built a central and mobile electronic traffic-ticket platform for a government agency: officers issued tickets on a mobile device with signature and GPS, read and wrote the driver's license chip with encryption, and citizens could pay online. In 2013 we built a civic engagement app for an election period, and in 2018, ticket-scanning and inventory apps on mobile devices for large festivals.
Also in 2018 we built a database of indicators and targets for the 14 proposals of a civic agenda, to track their progress. In 2012, among other projects for associations and companies, we built systems, websites, a sustainability directory and an online store, with support plans; and in 2026, an online donation platform for a parish.
If your organization also needs institutional communications, crisis management or social media presence, we offer it through our sister company tresensocial.