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Technology for public service and social causes.

Government platforms, civic indicators, online donations, apps and websites for agencies, public bodies and nonprofits, with security and transparency built in from the start.

Public service, powered by technology

AVILA®, a technology and business consulting firm in Monterrey, Mexico, has built platforms for government, civic organizations and nonprofits in Mexico since 2007. We've delivered electronic traffic tickets with online payment, indicator databases for public accountability, civic engagement apps, donation platforms and websites for associations, always with security, traceability and protected data.

What challenges do we see in government?

A government agency serves every citizen, on an annual budget, under strict procurement rules and with a duty to be accountable. The challenges that come up most often are:

  • Field work without reliable connectivity. Inspectors, officers and crews capture information on the street and must deliver it complete and verifiable.

  • Online payments and services. Citizens expect to pay and file without lines, and the agency needs to reconcile every payment with its record.

  • Security and traceability. Every action must be logged: who did it, when and from where.

  • Personal data. Mexico's public sector is bound by the General Law on the Protection of Personal Data Held by Obligated Parties, with privacy notices and access controls.

  • Continuity across administrations. Systems have to survive a change of government: source code, documentation and backups that belong to the institution, not the vendor.

  • Accessibility. Websites and online services must be usable by everyone, including people with disabilities.

What challenges do we see in nonprofits?

Civil associations, foundations, parishes and civic organizations live a different reality: small teams, rotating volunteers and donors who expect transparency. They need to accept donations online securely, report how every peso is used, keep a website current without an IT department and, more and more, measure progress on their causes with public indicators.

What do we do in technology?

  • Central and mobile platforms for field operations, with on-device capture, signatures, geolocation and sync with the central system. See custom software and web apps.

  • Online payments integrated with payment gateways, for public services, fines or donations.

  • Donation platforms and internal systems for organizations that receive contributions or run programs.

  • Indicator databases and dashboards to track goals and commitments in public.

  • Mobile apps for civic engagement, events and services.

  • Websites that are accessible and easy to manage, with a UX and accessibility assessment when the site already exists.

  • Support plans and IT security, so the platform keeps running years after launch.

What do we do in consulting?

Our consulting covers technology, processes and business planning. In the public and social sectors we apply it to map services before digitizing them, define indicators and targets with the Balanced Scorecard, prepare the technical requirements for a procurement, and assess an organization's IT situation before it invests.

Our experience

Between 2007 and 2009 we built a central and mobile electronic traffic-ticket platform for a government agency: officers issued tickets on a mobile device with signature and GPS, read and wrote the driver's license chip with encryption, and citizens could pay online. In 2013 we built a civic engagement app for an election period, and in 2018, ticket-scanning and inventory apps on mobile devices for large festivals.

Also in 2018 we built a database of indicators and targets for the 14 proposals of a civic agenda, to track their progress. In 2012, among other projects for associations and companies, we built systems, websites, a sustainability directory and an online store, with support plans; and in 2026, an online donation platform for a parish.

If your organization also needs institutional communications, crisis management or social media presence, we offer it through our sister company tresensocial.

01 Case studies

Projects in government

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Frequently asked questions

Does AVILA® work with government and nonprofits?

Yes. Since 2007 we've built platforms for government, civic organizations and nonprofits in Mexico: electronic traffic tickets with online payment, indicator databases for accountability, civic engagement apps, donation platforms and websites for associations. We work from Monterrey with the same method and security standards we use in industry.

Can you build systems for field work?

Yes. We build platforms with a central system and mobile apps for people who work on the street: data capture, signatures, geolocation and sync. That's how we built the electronic traffic-ticket platform, where officers also read and wrote the license's encrypted chip. We design so information arrives complete and stays on the record.

Do the code and data stay with the institution?

Yes. At the end of a project the institution receives the source code, installation and operations documentation, and administrator access. That lets the system survive a change of administration or vendor. Third-party components with their own licenses are identified from the project scope onward.

How do you protect citizens' personal data?

We design with role-based permissions, encrypted passwords, an audit log of who did what and automatic backups. In the public sector we follow Mexico's General Law on the Protection of Personal Data Held by Obligated Parties; with private organizations, the federal law for private parties. Either way the principle is the same: collect only what's needed.

Can you build a platform to accept donations online?

Yes. We build donation platforms with online payments through payment gateways; depending on the organization's needs, they can include pages for each cause or campaign and reports for its administration. In 2026 we built one for a parish. Before building, we check whether an existing tool can meet the need at a lower cost.

What is a civic indicator database and what is it for?

It's a database that records goals, their indicators and their progress over time, so you can verify with data whether a commitment is being met. In 2018 we built a database of indicators and targets for the 14 proposals of a civic agenda. It works for governments, public bodies and associations that want to show results with data.

Can you help us define technical requirements before a procurement?

Yes. In consulting we prepare requests for proposals (RFPs) with an unbiased method: an assessment of the need, written functional and technical requirements, and the same evaluation criteria for every vendor. That way the institution buys what it needs and can justify its decision. Reach out through our contact page with the details of your project.

Does your institution need a system that outlasts an administration?

Let's talk about your project. We'll propose a clear scope, with code and documentation that belong to you.

Let's talk